We are hiring: Manager: HR & Administrative Services (2-year fixed term contract)

Job Summary:

The job holder will be responsible for:

  • leading and directing the Human Resources (HR) unit’s routine functions, including planning, recruitment, administering benefits, training, and development, and enforcing company policies and practices;
  • ensuring the secure, accurate and efficient filing of member documents to enable quick retrieval; and
  • ensuring the efficient provision of administrative services to support the operations of all branches.

Responsibilities would include: 

Human Resource Management & Development

  • Participate in the development of the Credit Union’s HR strategy. 
  • Manage the talent acquisition process.
  • Create learning and development programmes and initiatives that provide internal development opportunities for employees. 
  • Collaborate with the Executive Manager: Finance on the monthly payroll to ensure on-time and accurate compensation payments.
  • Ensure all benefits are administered correctly. Coordinate procurement of uniforms.  
  • Coordinate and manage staff engagement and wellbeing activities.
  • Ensure on-time completion of appraisals. 
  • Oversee meetings related to non-performance.
  • Coordinate the development and operationalization of occupational safety and health guidelines.

Filing & Documentation

  • Monitor the e-filing project as well as the filing and documentation operations to ensure compliance and confidentiality.
  • Ensure compliance with applicable laws and regulations regarding security and management of files and documents.
  • Ensure archiving of files according to established criteria and schedules.

Administrative Services

  • Ensure that the internal facilities are cleaned and sanitized. 
  • Manage administration, office, courier, mail and security services efficiently.
  • Ensure that facilities are adequately stocked with regularly used supplies. 
  • Contribute to the creation of the annual budget. 
  • Prepare and submit reports as agreed and/or requested, including on metrics.


Minimum Education & Training:

  • Master’s degree in Human Resource Management or related field.

Preferred Experience:

  • Three (3) to five (5) years’ experience in a Human Resource role, including at least three (3) years at a management level. 

Preferred Competences, Qualities & Character Traits:

  1. Integrity, professionalism, and confidentiality
  2. Strong leadership and management skills
  3. Excellent analytical and problem-solving skills
  4. Excellent negotiation and conflict resolution skills
  5. High emotional intelligence
  6. Customer orientation
  7. Strong knowledge of modern HR practices
  8. Strong knowledge of employment-related and applicable laws
  9. Strong arithmetic skills
  10. Excellent presentation, verbal communication and writing skills
  11. Knowledge of office management, clerical, filing and documentation systems, procedures and practices
  12. Accountability
  13. Attention to detail
  14. Proficient in the use of technology

We invite interested professionals who meet or exceed the requirements to submittheir application to hr@arizacu.com (in PDF format, with subject line “Manager: HR & Admin Services”) by 7th June 2024.

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